"Your programs helped define SMART goals which include a “best in class” objective in the areas of financial performance, customer service and the use of technology and operational excellence. Our quarterly initiatives meetings are held to narrow the focus of our management team on the most critical issues."
General Manager, Distribution Company
Seacoast Leadership Group is the leading professional services firm in Maine focusing on helping our clients achieve what matters most to their organization
Organizations in today’s change-filled, highly competitive environment must devote significant time, energy, and human and financial resources to measuring their performance in achieving strategic goals.
Balanced Scorecard
The Framework for Sustaining Success Process is designed to build in accountability and to sustain the process of setting and achieving significant organizational goals. Quarterly Strategic Planning and Goalsetting Conferences assess progress toward long and short-term goals, as well as provide a forum to update both team and personal goals. Through this process, the plan becomes dynamic and not a static document only used for reference purposes.
Program tools are reviewed and timely topics discussed to nurture the development of a learning organizational culture each quarter. This step also includes refresher conferences for participants in the specific customized programs that your organization utilizes.
The outcomes we seek through the Framework for Sustaining Success Process are to:
Link reward to performance.
Review actual performance to strategy commitment.
Use early goal accomplishments to change systems, structures and/or policies that may be undermining vision.
Continually evaluate objectives, methods and timelines.
Establish a new corporate culture of goal setting accountability.
Ensure an atmosphere of unvarnished reality.
Identify development needs.
Review critical success factors.
Discuss changes and trends in the market.
Construct an action plan for next quarter.
Refresher courses at 3 and 9 months for program participants.
Annual strategic planning and goalsetting, in more detail than done on a quarterly basis.
An option during this phase is the implementation of MBC Software, a total performance measurement system to measure behavior change and progress toward accomplishing organizational goals and objectives. This program allows for benefits such as:
The ability to measure multiple goals and objectives simultaneously.
Offers immediate feedback from other member of the team.
Drives behavior change through increased accountability to meeting commitments.
Offers feedback from a variety of different sources.
Delivers results in a timely fashion, determined by the management team.
Presents results in a variety of formats.
60 Pineland Drive
Bldg III, Suite 202
New Gloucester, ME 04260
T: (207) 688-6230
F: (207) 688-6231